Service Name: PG&E MEDICAL BASELINE PROGRAM

Organization Name: PACIFIC GAS & ELECTRIC COMPANY (PG&E)

• Description: The Medical Baseline Program is an assistance program for residential customers who depend on power for certain medical needs. PG&E provides resources to customers who have qualifying medical conditions. Services include:
  • An additional allotment of energy at the lowest price on your current rate or 12% discount.
  • Extra notifications by call, text, and email before a PSPS. If you do not respond to these alerts, PG&E will make more attempts to notify you hourly. Or, PG&E will contact you in person if needed.
  
  For more information, and the application form, visit the PG&E Medical Baseline Program.
  
  
  For discounted rate programs, such as CARE/FERA, go to PG&E CARE/FERA Energy Discount Programs.
  For Payment Assistance and Billing Programs, such as AMP or ESA, go to the PG&E Energy Payment Assistance and Billing Plans.
• Website: http://www.pge.com
• Email: ciacmc@pge.com
• Phone(s): (800) 893-9555, (800) 298-8438, (800) 743-5000
• Hours: Mon 7am - 7pm; Tue 7am - 7pm; Wed 7am - 7pm; Thu 7am - 7pm; Fri 7am - 7pm; Sat 8am - 5pm;
• Eligibility: Eligibility is based on medical need, not income.
  Must be a PG&E customer who:
  Has a qualifying medical condition or requires the use of a qualifying medical device to treat ongoing medical conditions.
  
  Some examples of qualifying medical conditions include:
  -Paraplegic, hemiplegic or quadriplegic condition
  -Multiple sclerosis with additional heating and/or cooling needs
  -Scleroderma with additional heating needs
  -Life-threatening illness or compromised immune system, and additional heating and/or cooling are needed to sustain life or prevent medical deterioration
  -Asthma and/or sleep apnea
  
  
  Some examples of qualifying medical devices include:
  -Motorized wheelchair/scooter
  -IPPB or CPAP machines
  -Respirator (all types)
  -Hemodialysis machine
  -Iron lung
  
• Requirements: May need Physician's signature
• Areas Served:
  • Trinity United States
  • Marin United States
  • Sutter United States
  • Mendocino United States
  • Madera United States
  • Lassen United States
  • Sierra United States
  • Alameda United States
  • Monterey United States
  • Santa Cruz United States
  • Sonoma United States
  • Solano United States
  • Santa Barbara United States
  • Del Norte United States
  • Colusa United States
  • Calaveras United States
  • San Mateo United States
  • San Francisco United States
  • Lake United States
  • San Luis Obispo United States
  • Napa United States
  • Santa Clara United States
  • Alpine United States
• Categories:
  • Discounted Electric Service